Privacy Policy

Privacy Policy

Introduction

Travel Seasons ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you book a tour with us, and use our services, including those related to travel bookings, visa applications, and other travel-related services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect the following types of personal information to provide you with our travel and visa services:

1. Personal Identification Information:

  • Full name
  • Date of birth
  • Passport number and details (copy of passport)
  • Nationality
  • Gender
  • Photographs (for visa application)

2. Contact Information:

  • Email address
  • Phone number
  • Mailing address

3. Financial Information:

  • Bank statements
  • Credit card information
  • Payment transaction details

4. Travel Details:

  • Travel itinerary
  • Flight information
  • Hotel bookings
  • Purpose of travel (e.g., tourism, business)

5. Additional Documentation for Visa Application:

  • Employment details and letters
  • Tax identification numbers
  • Income proof
  • Invitation letters

6. Other Information:

  • IP address, browser type, and usage patterns while navigating our website
  • Feedback and reviews

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Visa Processing: To assist with visa applications, including submission of required documentation to embassies or consulates.
  • Travel Bookings: To facilitate booking of flights, hotels, tours, and other travel-related services.
  • Payment Processing: To process payments for services rendered.
  • Customer Service: To respond to inquiries, resolve issues, and provide customer support.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  • Marketing & Communication: To send you promotional offers, newsletters, and updates about our services (with your consent).

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Personal and financial information is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: Restricted access to personal data to only authorized personnel who require it to perform their duties.
  • Data Storage: Secure storage of sensitive documents such as passport copies and bank statements, and deletion of such documents after they are no longer needed for visa processing.

Sharing of Your Information

We may share your personal information with third parties under the following circumstances:

  • Government Agencies: To submit visa applications, we may share your personal data with embassies, consulates, or other relevant government authorities.
  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, travel vendors) to facilitate our services.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes, court orders, or government requests.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Objection: You can object to certain uses of your personal information, such as for marketing purposes.

To exercise any of these rights, please contact us at [email address].

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. We may retain your data longer if required to comply with legal obligations or for the resolution of disputes.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Website. These technologies allow us to gather information such as browser type, IP address, and the pages you visit. You can manage your cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: help@travelseasons.in
  • Phone: 9891856618
  • Address: Signature Global Mall, Vaishali Sector 3F, Gaziabad, Uttar Pradesh India